Privacy Policy

Privacy Policy Last updated: March 2026

The Catering Concierge ("we," "our," or "us"), a trade name (DBA) of The Catering Concierge LLC, values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at TheCateringConcierge.com or use our catering marketplace at marketplace.thecateringconcierge.com.

Information We Collect

We may collect personal information you voluntarily provide, including: name, email address, phone number, event details (such as event date, location, guest count, and budget), business name and service area (for caterers), information submitted through contact forms, consultations, inquiries, or account registration, and payment transaction records.

We may also collect limited technical information automatically, such as browser type, device information, and general usage data through analytics tools.

How We Use Your Information

We use the information collected to: respond to inquiries and consultation requests, coordinate catering services and communicate with you about your event, operate and improve the marketplace platform including matching clients with caterers, process payments through secure third-party providers, provide caterers with client contact information upon successful job award and payment of the success fee, improve our website, services, and overall user experience, and communicate important updates related to your inquiry, account, or engagement.

We do not sell or rent your personal information.

Payments

Payments for coordination services and marketplace success fees are processed securely through Stripe, GoDaddy's integrated payment services, and other third-party payment providers. We do not store or have access to your full credit card or payment details.

Sharing of Information

We may share limited information only when necessary to: facilitate introductions or coordination between clients and caterers, deliver client contact information to caterers who have won a job and completed the success fee payment, or comply with legal obligations or protect our rights.

All catering contracts, services, and payments to catering companies or vendors are handled directly between the client and the service provider.

Cookies and Analytics

Our website and marketplace may use cookies or similar technologies to improve functionality and analyze traffic. These tools help us understand how visitors use our site so we can improve performance and user experience. You may adjust your browser settings to refuse cookies if you prefer.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your information. While no method of transmission over the internet is 100% secure, we strive to safeguard your personal data from unauthorized access or disclosure.

Your Choices

You may request to access, update, or delete your personal information by contacting us. You may also opt out of non-essential communications at any time.

Geographic Scope

The Catering Concierge is based in New Hampshire and primarily serves clients and caterers throughout New Hampshire and New England.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at: The Catering Concierge, a trade name (DBA) of The Catering Concierge LLC Email: info@thecateringconcierge.com Phone: 603-696-8809